Cyprus is a corporate services jurisdiction. Law firms, accountancy practices and corporate service providers here administer entities, run client onboarding, and keep records that have to hold up when someone asks for them years later.
The systems supporting that work are usually a practice management package, a shared network drive, an email inbox and a set of spreadsheets. It functions until a partner is on holiday, an auditor asks a specific question, or the person who understood the spreadsheet leaves.
What we build for firms and service providers
- Client onboarding portals — document requests, upload, identity checks and a reviewer queue, with a complete record of what was collected and who approved it.
- Entity and deadline management — the entities you administer, their filing obligations, their key dates, and alerts that fire before the deadline rather than after.
- Document workflow — versioned documents attached to a matter or entity, with templates for the documents your firm produces every week.
- Client portals — a place for clients to submit documents and see status, which removes a large share of "any update?" email.
- Compliance reporting — pulling the evidence your compliance function needs into a report, rather than assembling it by hand under time pressure.
- Practice integrations — connecting billing, time recording and accounting so a matter's economics are visible without a monthly export.
Why the shared drive eventually fails
Nothing is wrong with a shared drive until you need to prove something. Then the questions arrive: which version of this document was signed, who approved this client, when was this identity document verified, and where is the evidence.
A folder structure cannot answer those. It has no record of who opened what, no approval state, and no way to tell a current document from a superseded one except by filename convention that erodes over years.
Firms usually reach us at one of three moments: an audit or inspection went badly, a key person left and took undocumented process with them, or client volume grew past what manual coordination can carry. All three are the same underlying problem — process living in people rather than in a system.
Confidentiality is an architecture decision
Client confidentiality in this sector is not a feature you switch on at the end. It shapes the design:
- Access is scoped per matter, not per firm. Someone working on one client's file has no reason to see another's.
- Every access is logged. Who opened which document, when, and what changed. This is the record that answers an inspection.
- Retention and deletion are designed in. Under GDPR you need to know what is held, why, for how long, and how it goes away.
- Approvals are recorded as state, not as email. An approval that exists only in someone's inbox is not evidence.
We build to the requirements your compliance officer, MLRO or data protection officer defines. They interpret the obligations that apply to your firm; we implement systems that satisfy their interpretation and produce the evidence.
How an engagement runs
We begin with the process as it actually happens — not the documented version, the real one. That means sitting with the people who chase the documents and maintain the spreadsheet. It produces a fixed scope and a price range before development starts.
Delivery is staged, so the piece that removes the most manual work goes live first. At handover you receive the source code, infrastructure configuration and documentation. Given how long records in this sector must survive, not being dependent on a single supplier matters.
Talk to us
If onboarding a client takes three weeks of chasing, or a filing deadline is tracked in a spreadsheet only one person maintains, describe how it works today. We will tell you honestly whether it is a software problem or a process one.